TIPS
FOR TAKING CARE OF YOUR REXTON HEARING AIDS

To keep your Rexton hearing aids working reliably, it's important to maintain them properly. Here are some key tips on how to clean, store, and handle your hearing aids with care.

How to clean │ Store safely │ Avoiding mistakes

How to clean your hearing aids

Regular cleaning plays a vital role in keeping your hearing aids working well. It helps avoid issues like feedback, weak sound, or damage from earwax, dust, and moisture.

Use a soft, dry cloth to gently wipe your hearing aids. If the microphone area appears blocked, contact your hearing care professional. For light dirt on the microphone covers, you can gently blow it away or wipe it off.
Check the sound outlet and remove any earwax using the small brush or a cloth. If the opening is clogged, replace the wax guard.

Many Rexton hearing aids have a wax guard near the tip to help prevent wax buildup. Swap it out as soon as it appears clogged or according to the guidance from your hearing care provider.

 

If you use a rechargeable model, it’s important to keep the charger clean. Use a small brush—like the one provided with your hearing aids—to gently remove dust or debris from the charging slots. Then, wipe the surface with a soft, dry cloth. Avoid using sharp objects, liquids, or applying too much pressure, as this could damage the charging contacts.

How to store your hearing aids safely

Taking care of your hearing aids doesn’t stop at cleaning, how you store them also matters. Storing them properly helps protect against moisture, heat, and physical damage, all of which can affect performance or reduce their lifespan

When not in use, always store your hearing aids in their protective case or charger. This protects them from dust, impact, and damage.
Avoid placing hearing aids in steamy bathrooms, near windows, or on top of hot appliances like radiators or TVs. Excess heat and moisture can damage internal components and batteries.

What to avoid when using your hearing aids

Even Rexton hearing aids, built to be lifeproof and durable, still require proper handling. Avoiding a few common mistakes can help you maintain sound quality and keep your devices performing their best.

Water is a common cause of hearing aid malfunctions. Always take your devices out before bathing or swimming. Even water-resistant models have external parts like receivers and wires that are vulnerable to moisture.
Hair sprays, perfumes, lotions, and sunscreens can block microphone openings or damage surfaces. Apply these before you put on your hearing aids.
A quick daily clean can prevent wax and dirt buildup, which can affect performance. Neglecting this step may lead to sound issues or increased wear.
Don’t leave your hearing aids in humid places like bathrooms, or in hot environments like a car or windowsill. These conditions can harm sensitive components.
Always handle your hearing aids with dry, clean hands—especially when inserting, removing, or cleaning them.
If your hearing aid feels uncomfortable or doesn’t sound right, contact your hearing care professional. Small adjustments can make a big difference.
It's recommended to remove your hearing aids before going to sleep. This helps avoid damage or misplacement, and gives both your ears and devices a break.

Need more support? Try out these sections.

CONNECTIVITY & PAIRING

DEVICE COMPATIBILITY

TROUBLESHOOTING

Looking for manuals or safety info?

Visit our Document Library to find user guides and instructions for your hearing aids and accessories.
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